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Shipping + Returns
Shipping
Please allow between 15-45 days for your order to arrive. If more than 45 days have passed, please email us at orders@jonway.studio to review the status of your order. I understand that this is a rather large window, but with frequent travel and various clients, I need to allow for some flexibility. Regardless, I will try to get products out as soon as possible, and if you need a print by a specific date, please email me to notify me and we can try to accommodate.

Refunds will be handled through email if necessary.


Returns
Our policy lasts 30 days. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.Additional non-returnable items: